Think about the restaurant industry. When you go into any place to get food, what you will find is that food matters. But also does the service, if you ate somewhere, and the service was awful, you would likely avoid going back there again. The same is true of many dispensaries. If you are going somewhere to purchase cannabis, whether recreational or medical and the experience you have sucks, you are not going to go back.
What is a bad dispensary experience?
Well, it can be anything from budtenders who do not know the product they are selling you to a difficult purchasing experience. It can be receiving bad weed to never being told what you are buying from the get go.
We have a team at The Stone Dispensary but we also have a family. When one of our clients asked us what it took to get a job at our shop, and we told them a few things. First, it is very hard because we have high expectations. Second, we look for people who fit our culture.
What is our culture?
Well, let us give you some idea of what we are looking for a little bit below. We asked two of our budtenders, Kassy, and Ryan, to talk about their experience working in the front of the store. Kassy has been with us for about two months and Ryan off and on for five years, since the beginning of medical work and well into us transitioning to a Denver recreational dispensary.
We are excited to share some of their thoughts on what makes The Stone Dispensary a great place to work.
How did you both end up here?
I was a medical patient here before working at the store. I always enjoyed the wide variety of concentrates and shatter they had to offer. And every time I came into the store, the experience was amazing. How the bud tenders treated you and their knowledge. Everyone knew so much about the product. They were all very helpful.
Overall, there was more quality. In the flower, I was buying and the information I was being given.
I love working for The Stone Dispensary than any other company. I have been with a few other Denver dispensaries, but they are just the best. There is a level of enjoyment and excitement on the recreational side. We’ve become used to STONE here in Colorado, but I love being able to help new people coming to Colorado. The way we treat people here at P.O.T is unbeatable.
What do you love most about working at the store?
You never know who is going to come in the store. We get such a wide variety of people, maybe due to our location and often because we have such a great reputation. You see everyone come through the doors, but the same thing comes through. Our patients and clients are excited, you see it in their eyes. It never gets old helping people with that excitement.
The product. Above everything else it is so great. You can tell by the taste and smell that here is really about the plant and its quality. You can give people the best when you come in the store; it makes me proud to be a part of it.
What do you think makes us different?
First, the fact that the shop owner is out here working on the floor. Andy is here almost every day, and that is rare to see. Someone who, so passionately cares about the work they are doing. When it gets business, he is out here on the floor as the rest of us.
Next, it is the education. All of our budtenders can tell you specifics. Whether you are smoking, eating or doing everything in-between with the plant. We have information we share it with you. When you leave the store, we are going to be certain you have the right thing with you.
Whether we are spending 30 seconds or 30 minutes with a customer, we are making sure to dig down to your needs to address you where you are.
Our personalities and our passion. It is hard to get a job here, but we all love what we are doing outrageously. We love coming to work and being here in the store. It is not just about selling STONE. It is about having a good time building a community.
There is a hospitality mindset here. And, we always have great music and candy waiting for our customers. We go out of our way to make their experience time and time again.
It is not enough for our staff of trained budtenders to make us a competent version of a store. Our goal always has and always will be to go the extra mile. Come in today find out why so may are calling us Denver’s best medical dispensary, and recreational as well.